FAQ′s

How do you work?

We search our network of over 450 of the leading suppliers to find you the best priced car hire.

How do I check availability?

Simply enter your rental requirements into our search form and we will list the availability and prices of different vehicles.

What do your prices include?

Our prices usually include the following

• Unlimited Mileage

• Collision Damage Waiver

• Vehicle Theft Waiver

• Liability Insurance

• Airport Fees

• Local Taxes

• Breakdown Assistance

*please check the terms for the specific supplier available after you have chosen your vehicle

Can I book a one-way rental?

Yes, our search form enables you to select different pick up and drop off locations. A one-way charge may apply, the price is detailed in the terms after you have selected your vehicle type and is payable directly to the supplier.

How do I know where to collect the vehicle from?

After you have made your booking, you will receive a booking voucher by email which details the suppliers address, contact numbers and useful information specific to your rental. Please note it may take up to 72 hours for this email to arrive.

I require a child seat, how do I reserve it?

We can request additional extras such as child seats from the local supplier, simply enter your request into the text field on the booking form called ‘special requests’. Additional extras are paid for on collection of the vehicle.

How old do I need to be to rent a vehicle?

Different suppliers have different minimum and maximum ages for renting vehicles, after you have selected your vehicle you will find specific supplier information and details of any surcharges if applicable.

Do I pay the full amount of the rental now?

A small deposit secures your vehicle now and the outstanding balance and any extras you require is paid when you collect your vehicle.

I have driving endorsements; can I still rent a vehicle?

Most rental companies allow one endorsement (although drink driving endorsements are not always accepted) Please contact us if you are unsure.

What do I need to take with me when collecting my vehicle?

You will need your rental voucher, your driving licence (both parts if you have the newer style UK licence) credit card in the lead driver’s name, sometimes additional id is required such as a passport. Supplier specific information can be found in the terms section after you have selected your vehicle.

Car Hire Cancellation Policy

To cancel this policy before you have travelled please visit http://www.questor-insurance.co.uk/ - Please have your account id handy (this was provided on the Questor Email that was sent to you). For any additional questions regarding this policy please contact them directly on 00448719179177 (10p/min).